The service was created in 2024, but it originates with the beginnings of FCSD to ensure social protection.
Service technical sheet
Brief definition
We are a service that identifies and addresses the social needs of people with intellectual disabilities and their families.
We offer listening and support to help you identify, assess, and respond to different social, family, or personal difficulties.
We work in coordination with social, health, and educational services to provide the best possible response.
Our goal is to detect and address situations of vulnerability or social risk in people with intellectual disabilities.
Service in numbers
120 families served
23 social assessments
66 social interventions
Three distinguishing features
1. Experts in intellectual disability. We have in-depth knowledge of this field and the available resources that can help.
2. Personalised support in difficult situations. We support individuals and families when there is vulnerability or social risk.
3. We work in partnership with local services. We coordinate with social, health and education services to provide comprehensive support.
Main programmes
Assessment of social needs
Social intervention and personalised follow-up
We provide personalized and ongoing support when we detect that you are in a difficult or at-risk situation. We develop a plan to help you become more independent and improve your daily life.
Guidance on procedures and resources
We inform and guide you on procedures and resources related to:
Degree of disability
Level of dependency
Daytime or residential resources
Support services
Legal services
Prevention and detection
We provide training for professionals to identify situations of risk.
Frequently asked questions
🔹 How can the Social Work Service help us?
We help with procedures and social resources. We support you in difficult moments and help you plan for the future.
🔹 Does the service also support families?
Yes. We support the whole family environment, not just the person in a situation of disability.
🔹 Is a diagnosis required to access the service?
Yes. A diagnosis of Down syndrome or another recognised situation of intellectual disability is required.
🔹 Do you provide in-person support for completing procedures?
No, but we explain how to do them and what you need.
🔹 Is it necessary to book an appointment in advance?
Yes, it is important to book an appointment to receive proper support.
🔹 Can you help in cases of violence or social risk?
Yes. We identify these situations and refer you to specialised services.
🔹 Can you help us plan for the future?
Yes. We help you decide where the person will live, who will support them and what supports they will need.
🔹 What happens when caregivers grow older?
We help you anticipate changes and find alternatives.
Partnerships and recognitions
🔹 FCSD has a comprehensive quality management system in accordance with ISO 9001:2015, certificate number C746343 issued by DNV.
🔹 We are coordinated with the Public Social Services Network.
🔹 We work jointly with local councils, hospitals, schools and social organisations.
🔹 We are part of the Citizen Agreement for an Inclusive Barcelona.
🔹 Our working groups provide support and training to Dincat social workers.
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